About Ticket Delivery

 

Choose from three convenient methods to receive your purchased tickets.

 

Discover the Convenient and Reliable Delivery Options for Your Purchased Tickets.

A. For those who made a reservation during February
Please select from ①OR②OR③.(※Tickets will be dispatched at the end of February, on the 29th. If this causes a conflict with your travel plans, please select ③）

B. For those who made a reservation after March
We will mail it using method ③. (Tickets will be shipped 2 days before your arrival at the hotel)

Delivery method and price - Overseas / Japan

Discover Convenient and Reliable Delivery Methods for Your Online Orders.

① International basic mail (normal international mail)
Additional price: $10
Registered Airmail with insurance but limited tracking
A signature is required upon delivery
Usually takes 7-12 days (for safety reasons, please allow 24 days before departure)
You will be required to pay an additional $10 to the total ticket order amount.

Currently available in the following countries: United States, Europe, America, Austria, Finland, Russia, China, South Korea, Hong Kong, Malaysia, Singapore, Sweden, Switzerland, Taiwan, Thailand, and others.

②International express mail (express delivery)
EMS post with insurance and full tracking
A signature is required upon delivery
No limit on order amount
Shipping times vary by country.
Usually takes 3-10 days
We apply a safety margin to these times and ensure your departure date is within the safety guidelines.
We offer international shipping where listed.

Region 1: South Korea, Taiwan
(Additional fee: $12)

Region 2: Hong Kong, Indonesia, Malaysia, Singapore, Thailand
(Additional fee: $17)

Region 3: Australia, Austria, Canada, Finland, Germany, Ireland, Israel, New Zealand, Norway, Sweden, Switzerland, United Arab Emirates, United Kingdom, France, and other European countries
(Additional fee: $27)

Region 4: United States
(Additional fee: $32)

Region 5: Latin America, Africa
(Additional fee: $30)

③To hotels, hostels, home, and work in Japan
Additional fee: $5
Registered mail with tracking and insurance
A signature is required upon delivery
Usually takes 1-2 days
Address information is not required when ordering for hotels/hostels. You can place your order in advance and send us your shipping details later, but they must be sent at least 5 days before check-in or 10 days before check-in.
If addressed to a hotel/hostel, we will send it out for delivery a few days before your arrival and the hotel front desk will sign for it on your behalf. Almost all hotels accept postal mail and it is very rare for any problems to occur, but it is your responsibility to ensure that it is safe. Make sure it's a genuine hotel with staff at the front desk during the day.

Notes
We are not responsible for undelivered tickets if:
a) The shipping address is incorrect.
b) There is no one at the address to receive the package, so I have not made arrangements with the post office to pick it up later.
c) If your country's post office fails to deliver for any reason. We will assist you by filing a claim for compensation with the Post Office, which may provide compensation.
d) If the hotel rejects or loses your luggage for any reason.